Our RISK SHIELD® Process
A Proven Framework for Managing Risk
The RISK SHIELD® Process is Gilbert’s proprietary four-step methodology to identify risk, develop mitigation strategies, implement programs, and monitor results over time. Unlike agents who jump straight to insurance procurement, we focus first on understanding your unique risk, actively lowering your total cost of risk instead of just placing coverage. It’s what “Service Beyond Insurance” means in practice.
The Steps of Our RISK SHIELD® Process
Step 1: Consult
During this initial phase, we will invest the time to understand every facet of your business to help you and your team identify the risks facing your business. By evaluating the effectiveness of risk management programs, practices, and resources under “real world” conditions, we assure that your assets receive precisely the right type of protection.
Step 2: Design
Once we have developed a thorough understanding of your business, including your industry, corporate culture and operating procedures, we are ready to move BEYOND INSURANCE, exploring a spectrum of proven alternative strategies to minimize risk and reduce insurance costs.
Step 3: Build
During the implementation process, we put tailored programs and strategies in place specially designed to protect your assets while reducing insurance costs. A strong belief in our process motivates underwriters to offer much lower insurance costs on your behalf.
Step 4: Maintain
You and your business are dynamic – what works for you today might not work as well tomorrow. For this reason, we will continue to monitor and adjust your risk management programs to ensure a perfect fit as your business evolves and changes. This is where our comprehensive understanding of your business can pay huge dividends, by enabling us to precisely tailor your protection to fit the unique needs of your business.
The journey begins with a formal Risk Management Audit focusing on exposure identification and risk mitigation. The result is reduced claims frequency and a lower total cost of risk.
Why Our Process Matters
Most agents only focus on step 3: insurance procurement, which is a common pricing trap. Our RISK SHIELD® process takes the time to understand your unique risk first, which is what makes preferred premiums, non-insurance solutions, and fewer claims possible. It’s been proven to be one of the most effective methods for securing preferred rates, because we focus on improving your risk profile, not just selling you a policy.
Benefits to Expect from Implementing RISK SHIELD®
- Involved and supportive management
- Exceptional safety and risk management culture
- Proactive safety policies, procedures and controls
- Focused training and orientation programs
- Improved claim experience
Shield your success 365 days a year.
What Our Happy Customers Are Saying
EXCELLENT
Based on 115 reviews
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Tom S.Trustindex verifies that the original source of the review is Google.
Ashley was amazing, easiest transition ever and she saved us so much money I cannot believe it. A+++++ we were lucky to have herPosted on Google![]()
Andrew SouthgateTrustindex verifies that the original source of the review is Google.
Lisa at Gilbert Risk Solutions is awesome. She is kind, attentive, and competent. Thank you for making my life better.Posted on Google![]()
Randal ColemanTrustindex verifies that the original source of the review is Google.
Meriaha, your responsiveness and attention to detail are truly impressive. You didn’t just provide what was requested—you made the process effortless and reassuring. It’s clear you care deeply about your clients, and that level of professionalism and kindness makes a world of difference. Thank you for going above and beyond!Posted on Google![]()
Kateri LinnTrustindex verifies that the original source of the review is Google.
Ashley went above and beyond to help us find the best auto and home owner quotes! Highly recommend!!Posted on Google![]()
Kyle Forged in KolTrustindex verifies that the original source of the review is Google.
Ashley gave us the hook up! She gets us the best car insurance deal and we see minimal increases on our policy year after year. Joyce does an amazing job handling our commercial auto insurance as well. Our experience has been so pleasant. 12/10 would recommend!Posted on Google![]()
Constance BriggsTrustindex verifies that the original source of the review is Google.
I have to say a huge shoutout to Ashley! We are purchasing our first home and as one knows, that can be a daunting process (to say the least)! She was able to bundle our home and auto together and she sought out the best coverage for the best price. She was quick, concise and answered all my questions. My experience was wonderful! It is a comfort to know there are still people that do there job having your best interest at heart! Thank you Gilbert's Risk Solutions!Posted on Google![]()
Linda BarrTrustindex verifies that the original source of the review is Google.
Meriaha Mitcheltree has serviced my auto and homeowners insurance for many years. She is always reachable and goes out of her way to make sure I have complete coverage at a competitive price. I live quite a distance away and in another state from the Gilbert’s office, but I have always stayed with them because of Meriaha.Posted on Google![]()
CarolTrustindex verifies that the original source of the review is Google.
Laura has provided excellent service over the years and is always willing to "dig deeper" to find resolutions for our needs. She is definitely my "go to" person at Gilbert Risk Solutions. I can't say enough about how much I appreciate her and the service that she provides!Posted on Google![]()
Katy SkakunTrustindex verifies that the original source of the review is Google.
I had a great experience with Gilbert’s Risk Solutions! Tiffany was super helpful, she took the time to find me the best rate and made the entire process so easy. She was always quick to respond and super easy to work with. Highly recommend!Posted on Google![]()
Rachel MillerTrustindex verifies that the original source of the review is Google.
Ashley is fantastic! My car was totaled last month and I dealt with Progressive directly for my claim. However, when it came time to shop for a new car, Ashley was incredibly patient and helpful. I sent her a handful of VINs and she was able to give me quotes on all the vehicles before I even test drove them. It made the process of buying a new car VERY helpful. I deeply appreciate Ashley's help and patience with me!